Testimonials
Read Why Our Customers Love Us View all
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Your online chat response is like receiving face to face retail attention in a professional timely manner. The staff are very knowledgeable and attentative. Keep up the impeccable work.
Anna March 26, 2021
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They gave me excellent customer service and their pricing is unbelievable. I even received a phone call because they needed confirmation about the ring size. I really appreciated that! David was whom I chatted with and he went beyond the call of duty and was very professional. Waiting for my ring! To be continued...
Denise Bullock March 24, 2020
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I think Jenny the agent who assisted me with some information regarding your website and the ring I will soon purchase was very helpful and nice.
Bielka March 18, 2019
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I had an awesome experience with the live chat. My person was very helpful and quick to respond. She answered my questions promptly and asked if she could do anything more to help me. Definitely great, efficient, and fast customer service. Now, I am just waiting to receive my jewelry piece I ordered. I hope it is more beautiful than the picture depicts. It's a phenomenal looking ring on the website.
Alexandria March 08, 2021
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If you're looking for jewelry and want to save money, look no further. Their representatives are warm, friendly, knowledgeable and efficient. My future son-in-law was very happy that I directed him to Primesettings.
Louis Ginsburg March 24, 2020
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I used the Live Chat on the Prime Style Jewelry Store and was extremely surprised how fast I got my answers. If the Associate didn't know the answer it only took about 30 seconds or less to get it. I had a-lot of questions due to the amount of money I was spending. I will continue to use chat for any questions I may have. Thank you Prime Style for great Sales Associates using Chat
Terri Johnson February 17, 2019
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Somewhat hesitantly I ordered a diamond eternity ring from this site. The ring is beautiful. The diamonds are clean and well matched. Best of all, they carry the small sizes I need. Will be shopping with them again.
Joyce February 27, 2021
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Great experience working with Prime settings and David. I sent a photo of a custom design idea and within 2 weeks the design was made and delivered. My wife was speechless.
Robert J O. February 12, 2021
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Great experience working with Prime settings and David. I sent a photo of a custom design idea and within 2 weeks the design was made and delivered. My wife was speechless.
Robert J O. February 12, 2020
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Great customer service!!!
D One February 01, 2020
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The counselor was very attentive and knew exactly what I was interested in. He also followed up and made certain I understood what I was interested in purchasing.
Louis February 31, 2021
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It was great, although I had a little problem with my order everyone was very helpful.
Valerie January 12, 2021
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I was very pleased to have a beautiful engagement ring custom made for a great price. They worked quickly to make sure all my expectations were met and my shipment arrived ahead of time. My fiance did need to downsize the ring by 1/2 and the process was decently quick considering the fact that I have to ship it from Texas and they ship it back from the Northeast. Overall I'm very pleased with the accommodating customer service and the value for the price.
J.R. January 18, 2019
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I was very pleased to have a beautiful engagement ring custom made for a great price. They worked quickly to make sure all my expectations were met and my shipment arrived ahead of time. My fiance did need to downsize the ring by 1/2 and the process was decently quick considering the fact that I have to ship it from Texas and they ship it back from the Northeast. Overall I'm very pleased with the accommodating customer service and the value for the price.
J.R. January 05, 2019
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My whole experience was perfect the ring is gorgeous!!! Only place I'll shop for diamond rings.
Yvette Tavitian January 24, 2021
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Very prompt delivery, spot on with the details and cost. I would purchase again if required, from this company. Thankyou.
Claire Stone June 12, 2020
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Wonderful experience and great sales support providing information during the entire process. Gives you pease of mind knowing that they have your best interest at heart. When the product arrived it was beyond my expectations
Fitzroy Daniels May 31, 2019
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The ring that I purchased was exactly as described. It was prepared in reasonable time, was shipped and arrived on time, and I would definitely work with Prime Settings on another purchase.
Nicholas Clark May 19, 2021
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Very easy to find the setting and diamond I wanted. The price was without compare. Prime Settings updated me regularly via email or phone to help me feel very secure about buying online. The ring met and surpassed all expectations!
Dain Lloyd April 21, 2019
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We were very happy with the entire process. From the ordering to the tracking and the final product was perfect.
Ronald Johnston March 29, 2019
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This was such a good choice for me. It was easy for me to find the engagement setting and diamond that I wanted and the price was unbeatable. They called me and updated me via email during the assembling process, leaving me feeling very secure about all of it. The ring met and surpassed all of of my expectations.
Dain March 11, 2020
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Outstanding service. Incredible quality diamonds at phenomenal prices. Highly recommend
A Menchaca February 16, 2020
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Excellent service and products. After having our ring get damaged they went above and beyond to repair it under warranty. We were so impressed with their efforts that we purchased the matching band.
Andre T. February 01, 2021
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"This is my second purchase and it has been a very good experience! My rings are beautiful they sparkle and catch the eye. I love them. Customer service was fantastic."
Denise C. January 29, 2019
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All was more than we expected. The set was beautiful and shinning. My wife just loves it. Thanks for a nice job you did for us.
David January 15, 2020
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My rings are so beautiful. I brought 5 of them and they shine from a mile away.
Susan DeShields December 20, 2020
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Excellent customer service and the rings are beautiful and the price was unbeatable
Jeff Burton December 06, 2019
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Great customer service and large savings than that of retail jewelry stores. I recommend them for any diamond purchases.
DIANE PALIANTO November 24, 2021
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Excellent service, spoke to a customer service rep on live chat (from Australia) who talked me through options and gave advice, the ring arrived really quickly and my girlfriend (now fiance) absolutely loves it. It exceeded my expectations!
DrFunkentrent November 18, 2021
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I asked some questions about semi-mount rings and someone got right back to me and answered my questions. I needed to make a few minor changes and to receive a price. I am still searching for the right mount for me, so I will still be in touch with your website. Thanks. Lorraine
Lorraine Jan 23, 2021
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Every agent I chatted with online had my best interest and concerns answered promptly and with my satisfaction. Thank you Carolina and Jenny!
Trisha Hanna Jan 09, 2020
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I received the 1CT diamond trilliant studs this morning. I am stunned by their sparkle. Love, love them. The entire experience was positive from start to finish.
Debra Dec 18, 2019
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All questions answered promptly. Price for diamond bracelets below most area jewelry stores and big national stores such as Zales and Jared.
Sheldon Dec 18, 2021
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Took care of me. I was late responding and my contact had left for the day. They responded well and Jenny called me back immediately and took my order and e-mailed me with the appropriate paper work. I had about 4 responses in very little time. Haven't seen the product yet, but feel confident. Barbara
barbara Dec 16, 2020
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they worked with me from the design phase till the shipping, I even ordered another band because the ring was so pretty.
Aimee H. Dec 06, 2020
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Helpful no pressure service that allowed my boyfriend and I to truly search and evaluate the deals this diamond 💍 company has to offer
Lynne Nov 27, 2019